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Here are some of the most common questions we are asked.  If you have any other questions, please contact us here.

About the Bicycles

How long does it take to build a bicycle?

For production models, our process allows us to build a bicycle in approximately 2-3 weeks.  This may vary with production volumes and batch processing but we are committed to being transparent about what to expect.  For custom orders, we will provide an estimate after confirmation of the design specifications.  We are currently taking orders for production in November [updated Oct 13, 2018].

How much does a bike weigh?

While the NB construction gives a solid first impression, the tubes are hollow and the bikes are surprisingly light weight (well, we’re not surprised!).  These bikes are comparable to a regular aluminum bike.

Weight is also highly dependent on the components that are installed and in general the more expensive the components the lighter the bicycle.  We offer many components that are lighter but to remain cost conscious we also offer the less expensive and heavier components.  In general, a large sized NB frame weighs just under 7 lbs.  Fully built bicycles range from 20-30 lbs.

Is the frame hollow?

Yes! The tubes are hollow allowing us to keep the weight in line aluminum frames.  Read more about the technology here.

What type of wood is used?

We currently use hard maple sourced in the Northeastern USA.  We select sources that are FSC (Forest Stewardship Council) certified to the extent available.  There are a few species of wood, including hard maple, ash and black walnut, that lend themselves well to bicycle frames because of the right combination of strength and density.